The Tongue Cleaner

Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You are responsible for paying shipping costs for the item that you are returning. Shipping costs are non-refundable. Depending on your location, the time it may take for your exchanged product to reach you may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at esther@egofriendlyliving.com

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at esther@egofriendlyliving.com

Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

- Gift cards
- Downloadable software products
- Health and personal care items (tongue scraper, soaps, etc.)

To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer.